Shipping Policy

Service Delivery Overview

As a digital service provider, Saikat Tanti primarily delivers services and products electronically. This policy outlines how we deliver our digital products and any physical materials when applicable.

Digital Service Delivery

Electronic Delivery

Most of our services are delivered digitally through secure electronic methods:

• Source code via GitHub repositories or secure file sharing
• Design files through cloud storage platforms
• Documentation via email or project management tools
• Access credentials and hosting details via secure channels
• Training materials through video calls or online platforms

Delivery Timeline

• Initial project setup: Within 24-48 hours of payment
• Regular project updates: As per agreed schedule
• Final deliverables: According to project timeline
• Source code and documentation: Within 24 hours of project completion

Physical Materials (When Applicable)

Hardware or Physical Products

In rare cases where physical materials are involved (USB drives, printed documentation, etc.):

• Shipping costs will be quoted separately
• Delivery within India: 3-7 business days
• International delivery: 7-14 business days
• Tracking information will be provided

Delivery Confirmation

• Email confirmation sent for all digital deliveries
• Access instructions provided where applicable
• Client acknowledgment required for project completion
• Post-delivery support as per service agreement

Failed Delivery

Digital Delivery Issues

• Alternative delivery methods will be attempted
• Client notification within 24 hours of delivery issues
• Resolution typically within 48 hours

Physical Delivery Issues

• Tracking provided for all physical shipments
• Re-shipment at no additional cost for our errors
• Client responsible for providing accurate shipping information

International Deliveries

• Digital services available worldwide
• Physical shipping available to most countries
• Customs duties and taxes are client responsibility
• Delivery times may vary based on local customs

Contact Information

For delivery-related inquiries, please contact:

Email: delivery@saikattanti.xyz
Website: https://www.saikattanti.xyz/

Policy Updates

This shipping policy may be updated periodically. Changes will be posted on this page with an updated “Last updated” date.